Answers from the shop floor.

Every post here starts from a real question — one a customer asked us at the counter, or one people in Palm Beach County are actually typing into Google and asking AI — and answers it with what we see in the shop every day. No filler. No AI slop.

Do I have to use the repair shop my insurance company suggests in Florida?

NOVEMBER 3, 2026

No — in Florida, the choice of shop is yours by law. Your insurer may suggest a shop; the decision stays with you. What that means in practice, and what happens next if you choose your own shop.

Read the answer → · The short version also lives in our FAQ page.

Three lanes, all real questions

Insurance & estimates

Your rights after a crash, how estimates are written, what a supplement is, and what to do when the insurer’s number and the real damage don’t match.

Before you repair

How to read damage, when a bumper can be repaired instead of replaced, and the questions to ask any shop — including us — before you hand over the keys.

Costs & timelines

What actually drives the price and the calendar on collision work in Palm Beach County — parts, paint, and the steps nobody can skip.

Golf carts

Paint cost, paint vs wrap, color matching, club fleets — Palm Beach County runs on carts, so the cart questions get their own lane and their own page: golf cart paint & body.

For trade partners

Batch recon, fleet downtime math, and wholesale body & paint — the B2B side lives on our wholesale page.

Got a question the blog should answer?

Call or text it to us. If it’s a question one driver is asking, a hundred are — and the good ones become posts here, answered straight.